Civintec Global Co., Limited (“CIVINTEC", ”us”, ”we” or ”our”), in compliance with applicable China(domestic) and international laws and regulations, has released this Privacy Policy to describe your Personal Information that we collect when you visit CIVINTEC’s website www.civintec.com (“the Website”).

This Privacy Policy also describes that the purpose we collect your Personal Information and how we collect them from the Website, how we use your Personal Information, and describes the rights what you have with regard to the collection etc.

By accessing or using the Website, you are consenting to the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy. If you do not consent to this Privacy Policy, please do not access or use the Website.

Privacy Notice

1. Your Personal Information to be collected

We collect Personal Information from you when you visit the Website. The Personal Information we collect may include your name, email address, country, company information, telephone number, IP addresses, browser type, internet service provider (ISP), the files or the pages viewed on the Website , log files, and/or clickstream data, operating system, date/time stamp, in order to administer the Website. Also we may use cookies and similar technologies. For more information, please see Cookies etc. section below.

2. How we collect your Personal Information

We collect your Personal Information and the collecting methods may include:

- When you enter your Personal Information on the Website.

- Through tools for collecting generated your Personal Information (e.g. connection logs, register member, technical support, download, submit order, cookies etc.).

- When you directly provide your Personal information such as at exhibitions.

- Via mail, online message, telephone calls, fax, etc. when you inquire or consult.

3. Purpose of we collecting your Personal Information and how we use them

We collect and use your Personal Information for the purpose of operating our business, providing you with the services, improving the services and maintaining a safe environment. We may use your Personal Information to communicate with you, for example, to notify you about information, to send you emails etc. Additionally, the purposes we use your Personal Information may include the following circumstances:

- Users accessing and using the Website

- Customer feedback collection

- Manage customer order

- Cooperative communication

- Identify and prevent fraud

- Comply with legal and other standards

- Communicate with you, including via email, about your use of our solutions

4. Share your Personal Information with third parties

We share your Personal Information with third party companies in the condition of your consent or the necessary requirement to provide any products or services you requested. To share your Personal Information may include the circumstances:

-When the Website provides you support services using services provided by the third parties provider.

-As part of the performance of these services, these service providers have limited access to user Personal Information and are contractually obligated to use this Personal Information in accordance with applicable regulations on data protection. 

-We also may share your Personal Information or contact information to our authorized distributors to assist you with the promotion of our products and services.

5. Links to third party sites

Sometimes you may find links to third party websites on the Website. If you submit Personal Information to any of those websites, your Personal Information is governed by their privacy policies. CIVINTEC is not responsible for the content or policy of any third party websites to which links are provided. When you click on the links to third-party websites, it is required to review carefully of the respective privacy policies of those sites.

6. Protect the Personal Information

We has implemented reasonable administrative, technical and physical measures to protect the Personal Information in our custody or control from unauthorized access, use, modification and disclosure. Please note that while we take reasonable steps to protect your personal information, no website, internet transmission, computer system, or wireless connection is completely secure. Given the inherent risks, we can’t guarantee absolute security and consequently, we can’t ensure or warrant the security of any information you transmit to us and you do so at your own risk.

7. Access and control your Personal Information

We will retain your Personal Information to provide you our products and services. We also will retain and use your Personal Information to comply with our legal obligations, resolve disputes, and enforce our agreements. You can update and correct information about yourself by logging in to your account and setting it up. If you wish to delete your account, you can do so by writing to this email address:info@civintec.com. Also you subscribe to our email marketing on our website. If you do not want to continue receiving marketing related emails, you can click the "unsubscribe" button at the top of each advertising email you receive. Please note that we may need to retain certain data for record keeping purposes, there may also be residual information in our databases and other records.

8. Cookies etc.

We use the cookies to recognize users on the Website and remember their previous choices for default settings. To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy on the Website. 

9. End user statement

Third parties may also integrate CIVINTEC products and services into their products and services, and we are not responsible for such integration.

10. Your Rights:

You may have a right to access and rectify or erase your Personal Information, restrict or object to the active processing of your Personal Information, ask us to share (port) your Personal Information to another entity, withdraw any consent you provided to us to process your Personal Information. To exercise these rights, you can write to us at info@civintec.com. You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@civintec.com.

Do note that if you do not allow us to collect or process the required Personal Information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

11. Change of Privacy Policy

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Website. We suggest you regularly take note of the most current version of our Privacy Policy.

12. Contact us

If you have any questions or complaints about the information we hold or about this Privacy Policy, please write to this email address: info@civintec.com.