Yes, CIVINTEC can assist customer to provide certificate of origin for ordered goods.

The lead time depends on customer's order confirmed date and CIVINTEC factory production schedule, most of products are under regular production. For bulk order, it also depends on the order quantity.

CIVINTEC provide a full set of user manual related to customers' purchasing order after payment. SDK and API will be provided after purchase as well.

CIVINTEC warrants its products to be free from defects in materials and assembly starting from the delivery date to customer, called the warranty starting date, for the specified period of time for different products. Firmware warranty is applicable to hardware product and therefore there is no separate warranty for firmware.

Yes, CIVINTEC do ODM LOGO printing and ODM customization to satisfy customer's demands.

Unless otherwise appointed by customer, the carrier shall be selected by CIVINTEC. We usually deliver goods by express, such as express company FedEx and DHL.

CIVINTEC GLOBAL CO., LIMITED ( "CIVINTEC company" ) is the world leading developer and manufacturer of RFID smart card readers, terminals and solutions. CIVINTEC company was founded in 2006 and possess  and Cidron® brand which are registered worldwide. CIVINTEC company is always dedicated to develop market oriented devices and solutions with advanced technologies related to RFID smart card identification, NFC/BLE/QR Code mobile credentials, biometric and the required security encryption technologies. 

CIVINTEC authorize the software to customers' account in the website www.civintec.com and customers could download it under the registered account by CIVINTEC.

The warranty time depends on different products or components. The details is referred to the latest CIVINTEC "Warranty, Return and repair policy".