FAQS

As manufacturer and designer, we provide technical customization service from hardware, firmware to software to well meet various requirements from the market. Please contact our sales team for further discussion.

Yes, CT9 PRO is with embedded relay to control door or turnstile.

Yes, CT9 PRO supports APB function, and it can distinguish Card ID is read from itself or slave reader.

Yes, CT9 PRO can fully support HID® iClass card. CT9 PRO is using HID® reader module to support HID® iClass cards.

Yes, CT9 PRO supports TCP/IP interface with PoE together.

Yes, CT9 PRO supports HTTP/HTTPs protocol.

Yes, there are two working modes online/offline for CT9 PRO.

(1) Online mode:

CT9 PRO read and send card ID or mobile credential to your server software to identify its validity. If it is valid, server software will return "Access Granted" command to the machine, CT9 PRO will control door lock to open and display image or text as "Access Granted" on touch screen.

(2) Offline mode:

CT9 PRO has memory to keep user IDs and events to identify the ID validity and control door lock to open or keep closed.

Yes, CT9 PRO can be integrated with the web server to achieve the function.

Yes, in HTTP/HTTPS protocol, for the convenience of customer’s usage and ensure the security, some configuration of CT9 PRO can be configured with server.

When network is disconnected, CT9 PRO can work as standalone to store user IDs and events records. When network gets connection, CT9 PRO will connect server automatically. All the local events records can be uploaded to server if CT9 PRO receive the command from server. 

It can do the development on a Windows environment by using HTTP protocol. 

Yes, CT9 PRO UI can be programmable or changed.

CT9 PRO can display a real-time image or TEXT to provide a clear visible display to visitors as access granted or denied.

Yes, CT9 PRO fully supports to read both of DESFire CSN and encrypted data in application file with DES/3DES/AES encryption.

For CT9 PRO QR code function, there are two different methods for selection.

(1) QR code is dynamic shown on screen:

CT9 PRO is with embedded QR code generator to display dynamic QR code on touchscreen for mobile phone to scan it.

(2) CT9 PRO scan QR code:

CT9 PRO has integrated QR reader to scan the QR code displayed on mobile phone or printed on paper.