FAQS

FAQS

Terminal
31 results found

* Can uTouch X support install and run third party proprietary software directly onto hardware?

Yes, we provide SDK for your embedded software integration.

* I have special requirements on my software functions and hardware housing look. Can you make the product?

As the manufacturer and designer, we provide technical customization service from hardware, firmware to software to well meet various requirements from the market. Please contact our sales team for further discussion.

* What operating systems does the uTouch X support?

uTouch X is the programmable platform with embedded Android or Linux OS. SDK is offered with robust API for client's software development & integration.

* Has an embedded relay for CT9 E to control door or turnstile?

Yes, CT9 E is with embedded relay to control door or turnstile.

* I have special requirements on my software functions and hardware housing look. Can you make the product?

As manufacturer and designer, we provide technical customization service from hardware, firmware to software to well meet various requirements from the market. Please contact our sales team for further discussion.

* Has an embedded relay for CT9 PRO to control door or turnstile?

Yes, CT9 PRO is with embedded relay to control door or turnstile.

* Does CT9 PRO support ABP function to work with slave reader?

Yes, CT9 PRO supports APB function, and it can distinguish Card ID is read from itself or slave reader.

* Does uTouch X device can run Google play ID and with Google Play app?

Yes, CN890 can run google play.

* Can CT9 E be used with glove?

Yes, CT9 E can be used with glove for touchscreen input.

* Does CT9 PRO support HID® iClass cards?

Yes, CT9 PRO can fully support HID® iClass card. CT9 PRO is using HID® reader module to support HID® iClass cards.

* CT9 E have QR code function. How does the QR code work?

CT9 E has integrated QR reader to scan the QR code displayed on mobile phone or printed on paper.

* Can CT9 PRO support TCP/IP interface?

Yes, CT9 PRO supports TCP/IP interface with PoE together.

* Does CT9 E support ABP function to work with master or slave reader?

Yes, CT9 E supports APB function, and it can distinguish Card ID is read from itself or slave reader.

* Can CT9 E support TCP/IP interface?

Yes, CT9 E supports TCP/IP interface with PoE together.

* Does CT9 PRO work on HTTP?

Yes, CT9 PRO supports HTTP/HTTPs protocol.

* Does CT9 E work on HTTP?

Yes, CT9 E supports HTTP/HTTPs protocol.

* Can CT9 PRO support online/offline method?

Yes, there are two working modes online/offline for CT9 PRO.

(1) Online mode:

CT9 PRO read and send card ID or mobile credential to your server software to identify its validity. If it is valid, server software will return "Access Granted" command to the machine, CT9 PRO will control door lock to open and display image or text as "Access Granted" on touch screen.

(2) Offline mode:

CT9 PRO has memory to keep user IDs and events to identify the ID validity and control door lock to open or keep closed.

* Can CT9 E support online/offline method?

Yes, there are two working modes online/offline for CT9 E.

(1) Online mode:

CT9 E read and send card ID or mobile credential to your server software to identify its validity. If it is valid, server software will return "Access Granted" command to the machine, CT9 E will control door lock to open and display image or text as "Access Granted" on touch screen.

(2) Offline mode:

CT9 E has memory to keep user IDs and events to identify the ID validity and control door lock to open or keep closed.

* Can CT9 PRO achieve the web server function?

Yes, CT9 PRO can be integrated with the web server to achieve the function.

* Can CT9 E achieve the web server function?

Yes, CT9 E can be integrated with the web server to achieve the function.

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