Case Study

Queue management is to manage visitors and wait for lines to improve visitors' or customers' experience and staff productivity. CT9 PRO intelligent terminal is perfect to deal with the challenges to make effective self-service queue management. 

With touch screen design, CT9 PRO brings intuitive experience for visitors to do check-in based on self-service. A real-time information displayed on touch screen provides visitor a clear feedback and guidance, for example, if they arrive to the right destination at the right time or whether the ticket is valid or not. All the information can be fully controlled by management software remotely in real-time according to the visitor’s authentication and personal data. 

CT9 PRO supports 1 or 2 doors lock access control and online working mode under server remote control to get all the visitors and check-in information in real time, ideal to supply the data for analytics and remote access control. 

CT9 PRO supports multiple identification technologies at the same device, highly compatible with various credentials from visitor, customer or regular staff. With embedded QR code scanner, CT9 PRO scan visitor online appointment ticket no matter printed on paper or mobile phone screen in fast speed to reduce waiting time. CT9 PRO is highly compatible to most popular RFID smart cards on the market, from 125KHz to 13.56MHz Mifare, DESFire EV3 and HID iCLASS SEOs cards, mobile virtual card. 

CT9 is with RJ45 port and Power Over Ethernet(PoE) for less wiring and cost-save installation. Wireless 4G is perfect for various usage occasions with less network on site. With IP65 ratings, CT9 PRO is weather resistant to rain, dust, and strong sunlight, ideal for various rugged environments installations.