Case Study

In today's rapidly developing city, cafeterias are becoming more widespread day by day for different types of people. The canteen management system CT9 Pro supports multiple credentials such as RFID cards, QR code, and NFC/ BLE mobile authentication for customer fast to access restaurant entrance, and to book your meal service no queuing up, saving waiting time. Smart CM3 provides economic local wireless battery powered RFID, NFC reader using WiFi, BLE to cloud service for management localization dining table management solution. This automated solution can facilitate seamless transactions, eliminate manual tracking, and improve the overall efficiency of the cafeteria.

1、Flexible access credentials for restaurant entrance

CT9 Pro supports various credentials, such as QR codes, RFID cards, and NFC/BLE mobile IDs, for authorizing visitors and canteen staff to access the dining hall or barrier gate. Automated canteen access control management system provides a solution to eliminate long queues and simplify restaurant operations. To provide customers with a more convenient and freedom dining experience.

2、Personalized dining experience

For a buffet restaurant, the number of staff is limited. It's not easy to take care of every customer at the table. Sometimes, you need to clean up, and other times you have to purchase ingredients. Smart CM3 terminal platform provides economic local wireless battery powered with RFID and NFC reader for using WiFi or BLE for localization solution and provide personalized ordering service, when user present RFID card or NFC mobile phone to CM3 reader on dining table. CM3 will read the data encoded in the card and transmit it with reader location to cloud service over WiFi and BLE gateway, server identify the card data and reader location to synchronize data to the kitchen in real-time. The kitchen staff can track customer’s order to provide customer with meal service quickly.

3、Employee Management & real-time tracking

Bio-direction encrypted HTTP/Https communication via GET/POST commands between CT9 PRO door access systems and server and real-time synchronize access events to the cloud, and integration with HR systems for staff attendance. CT9 PRO works in online mode and offline mode. Online mode, When CT9 PRO detects the card/ QR code/Mobile ID/PIN code, it sends the data to the server through an HTTP post message for door lock control. In case of a failure of connection, CT9 PRO has local memory to store hundreds and thousands of IDs for identification, when CT9 PRO get server connection again, CT9 PRO upload the event logs to server and switch to online mode. The canteen manager can monitor staff access events in real-time and create reasonable work schedules. The solution ensures that only authorized credentials can access the workplace at the designated time. 

4、Self-service dining

Smart CM3 has memory to store data. It reliably gathers and safely transmits data wirelessly via WiFi or BLE to a gateway for identification and use. When customer use mobile NFC or RFID card on the dining table, enable your customers to order meal, provide a self-service experience, and go contactless on both orders and cashless payments. Eliminate the need for cash counters at canteen front desk. Self-service cafeteria management system streamline the ordering process, reduce wait times, and minimize human errors, improving customer satisfaction. Help enterprises cost saving without special personnel on duty in the canteen hall.

5、External device control

Ensuring enhanced cafeteria security is crucial for the smooth operation of the cafeteria. A comprehensive solution for managing cafeterias integrates external devices, and CT9 PRO supports inputs integrated with external fire alarm systems to ensure kitchen safety and prevent fire hazards.

6、Multiple zones management

The buffet restaurant will be divided into different areas with different recipe menus to meet guests with varying needs of dining. There may be multiple groups of items like meal (with option like Veg, Non Veg, Noodles, Salads, Drinks, Fruits, etc.), etc. When customer present only identification by using swiping card, restaurant staff can track guests' orders at this table and serve customers their meals. Smart CM3 is with customizable function keys to set for its specific function and the amount to charge for canteen each food type. Wireless server remote control CM3 comes with SDK for the third party software system integration perfect to build security cafeteria management solution.

7、Plant Menu and Scheduling

Cloud-based access control system allows canteen administrators to track customer consumption records, plan menus efficiently, meet different dining needs, and reduce food waste for the enterprise.

Conclusion

A comprehensive cafeteria management solution is essential for the efficient operation of modern cafeteria. By addressing secure access control, self-service, cashless payment, employee management, and technology integration, the solutions can significantly improve operational efficiency, reduce costs, and enhance customer satisfaction.